FAQS

REQUEST A QUOTE
Please take a few minutes to complete a quote request form. You'll be able to provide details about your project, dimensions and example images for reference.  

WE'LL REACH OUT
Once we receive your quote request, we will reach out to you within 24 hrs to ask any questions or to schedule a preliminary consultation. This can take place during an in-person meeting, on a phone call or over email.

RECEIVE YOUR ESTIMATE
We work with you to design your piece, make material selections and choose a finish.  You can rely on us every step of the way. Once we go over all of the details, we will send over your estimate. Each estimate is good for the a 30 day period. If this estimate should expire, we will work with you to re-quote your project.

DEPOSIT & AGREEMENT
Once you are ready to move forward with your project, we will collect 50% of the project estimate as a deposit along with a signed customer agreement prior to beginning production. We accept check, cash or credit through our online invoicing system, or in person.

DESIGN
We will work with you to confirm and finalize all of your project details. Each project is afforded 2 rounds of review and revisions to the design rendering (renderings are not provided for shelving projects). Once we have received your final approval on the design, your project will then move into our production schedule.

FINAL PAYMENT & DELIVERY
As your project nears completion, we will send your final invoice and schedule your pickup/delivery date and time. We must collect the remaining final payment before or during your project pickup/delivery date.